Privacy policy

At The Cascades, we value and respect your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, make a reservation, or interact with our services. By using our website and services, you consent to the terms outlined in this Privacy Policy.

Information We Collect

1.1. Personal Information: When making a reservation or purchasing products, we may collect personal information such as your name, email address, phone number, and billing information. We will only use this information for the purpose of providing our services to you.

1.2. Website Usage Information: We may collect non-personal information about your visit to our website, including your IP address, browser type, operating system, and pages accessed. This information is used for statistical purposes to improve our website and services.

Use of Information

2.1. Reservation and Transaction Purposes: We use your personal information to process reservations, fulfill orders, and provide customer support related to your stay or purchase.

2.2. Communication: We may use your contact information to send you important updates, confirmations, or respond to inquiries.

2.3. Marketing and Promotions: With your consent, we may use your email address to send you promotional offers, newsletters, or other marketing materials. You can opt-out of receiving such communications at any time.

2.4. Legal Compliance: We may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to comply with legal obligations or protect the rights, property, or safety of The Cascades, our customers, or others.

Data Security

3.1. We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

3.2. While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.

Third-Party Disclosure

4.1. We may share your personal information with third-party service providers who assist us in operating our business, processing payments, or providing services to you. These providers are contractually obligated to keep your information confidential and use it only for the purposes specified by The Cascades.

4.2. We may also disclose your personal information if we believe it is necessary to enforce our website policies or protect our or others' rights, property, or safety.

Cookies and Tracking Technologies

5.1. Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. You can adjust your browser settings to refuse cookies or notify you when a cookie is being sent.

Children's Privacy

6.1. Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we may have inadvertently collected information from a child, please contact us immediately.

Changes to the Privacy Policy

7.1. We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this page periodically for any updates.

If you have any questions or concerns about our Privacy Policy, please contact us.